GeneSeed Bank offers a 100% refund on all orders prior to shipping. GeneSeed Bank does not offer refunds on any orders for any reasons at all after they have shipped. Only in the even that a product has been damaged or is faulty will GeneSeed Bank consider offering a replacement order at their sole discretion. GeneSeed Bank does not offer returns for any reason at all.
GeneSeed Bank takes a photograph of every order before they are shipped, therefore if you receive the incorrect product(s) or the seeds are damaged, GeneSeed Bank will offer a replacement at GeneSeed Bank’s sole discretion and will only consider a replacement after a customer provides sufficient photographic evidence. In the event that GeneSeed Bank confirms that Sacred Terps Seed Bank has made a mistake, then GeneSeed Bank will re-ship a replacement product(s) free of charge.
UNDER NO CIRCUMSTANCES SHOULD YOU SEND PACKAGES BACK TO US, PACKAGES WILL BE REFUSED AND RETURNED TO SENDER.
REFUND POLICY
GeneSeed Bank does not offer any returns for any reason at all, you may cancel your order for a full refund at any time before shipping.
A photo is taken of every order before shipment, if you receive a shipment and the wrong product is sent to you, please send us an email with a photo of the items in your shipment. Upon confirmation of the pre-shipping photo shows you were sent the wrong product, we will send you the correct product free of charge.
Please do not send any products back to us as the package will be refused and returned to sender.
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Contact us at {email} for questions related to refunds and returns.
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